Health Check
A structured review of your Workday Learning setup, governance and operations. You get a scorecard, the findings behind it, and a prioritized roadmap.
Best for: every new client. It's how we agree on what to fix first.
Workday Learning Consultant
Your learning system should run by design, not by accident.
Your implementation partner went live and moved on. I help your team run Workday Learning the way it was meant to run: clean configuration, clear ownership, and programs that reach the right people at the right time. Available for fractional and project-based work.
Wild WestBy Design
Learning, by design
- Assignments
- Rule-based, reviewed quarterly
- Campaigns
- Clear owners and end dates
- Security
- Right access for each role
- Content
- Every course has an owner
- Changes
- Tested before go-live
Services
Where I come in
I work after go-live, when your team owns the system and the real work starts. I don’t lead Workday implementations. I make them pay off. Every engagement starts with a Health Check, then we fix what matters most.
Workday Learning optimization
A tenant that has grown one request at a time since go-live rarely adds up to a system. I untangle it.
- Configuration review and cleanup
- Learning programs, campaigns and enrollment rules
- Region- and role-based assignments
Learning system governance
Standards, owners and decision rights, so the system stays clean after the cleanup.
- Ownership and intake models
- Naming, content and security standards
- A change process simple enough to stick
Learning operations
The day-to-day engine behind every program: admin processes, testing, deployment and reporting.
- Admin playbooks and runbooks
- Testing and release planning
- Operational reporting
Enablement and change
A great configuration nobody understands is a support ticket waiting to happen.
- Admin and partner enablement
- Talent Development partnership
- Rollout and adoption planning
Beyond Workday
Smaller team? Different LMS? Same discipline.
Workday Learning is my specialty, but good structure isn't only for large enterprises. I also take on select projects with smaller and mission-driven organizations: physician practices, health equity nonprofits and community programs. If you have a curriculum and need to get it to your staff, volunteers or community health workers, I'll help you choose and set up a platform that works without a full-time admin.
- Choosing an LMSThe right platform for your size, budget and people, not the one with the best sales demo.
- Setting it up rightCourses, enrollments, certificates and completion reports for funders, set up cleanly from day one.
- Governance you can keep upSimple rules and owners that fit a small team.
- Handoff and trainingYour staff runs it confidently after I'm gone.
The difference
Wild West, or by design?
If the Wild West sounds familiar, you're in good company. Most learning systems get there. Few have to stay there.
| The Wild West | By Design | |
|---|---|---|
| Assignments | Whoever has access assigns whatever they want | Rules with owners, criteria and review dates |
| Catalog | Five versions of the same course, three of them retired | One source of truth with a retirement process |
| Security | Broad admin access because it was faster | Role-based access, documented and audited |
| Changes | Tested in production, discovered by employees | Tested in sandbox, released on a schedule |
| Decisions | Made in hallways, forgotten by Friday | Made by named owners, written down |
Work with me
Start with a Health Check
Most teams tell me they need everything on the list. They're usually right, which is exactly why we start by finding out what matters most, in what order.
Cleanup Sprint
The top items from your roadmap, fixed and handed back. Governance comes first, so the cleanup stays clean.
Best for: turning the roadmap into results, one focused sprint at a time.
Fractional Support
Senior Workday Learning expertise a set number of hours a month: releases, governance decisions and the questions that come up.
Best for: lean teams that need a steady expert without a full-time hire.
1997the year I started in Learning
2008the year I moved into learning technology
0patience for ungoverned systems
About
Hi, I'm Leah.
I've worked in Learning since 1997 and in learning technology since 2008, and I've run Workday Learning at enterprise scale for years: configuration, security, testing, deployment and administration. I've also partnered closely with Talent Development teams to turn their learning initiatives into programs that work.
Good learning programs deserve a system that doesn't get in their way.
I started By Design to bring that experience to more organizations. I'm direct, I like structure, and I'll tell you what I see. You'll get a clear recommendation and the plan to carry it out.
I was born in Brooklyn and have never lived more than 10 miles from where I started, which is funny, because my learning programs have reached people around the world. I'm also a singer, so I think about systems the way I think about harmony: everyone has a part, and it only works when they know it.
Questions
The things people usually ask
Do you do Workday implementations?
I don't lead new implementations; that's a certified partner's job. I can sit on your side of the table during one, and once you're live I work hands-on in your tenant.
We need everything on your list. Where do we start?
Everyone says that. We start with a Health Check, so we fix what matters first, not what's loudest.
Can you just tell us what's wrong?
Yes, and I will. Kindly, but I will.
Do you only work with Workday?
Mostly. I also help smaller, mission-driven organizations choose and set up a learning platform their team can run without me.
How do you price your work?
Fixed fees, agreed up front, with options to choose from. No hourly surprises.
Where are you based?
Brooklyn. I work with clients remotely, wherever they are.
Let's talk
Tell me what's not working.
Send a short request and I'll reply within two business days with a few times for a free 30-minute conversation. We'll talk through your setup and whether I'm the right fit. If I'm not, I'll tell you that too.
1. Send a requestA few sentences about what's going on is plenty.
2. Intro call30 minutes at a time that works for both of us.
3. ProposalA short written scope, timeline and fee within a week.
Prefer email or phone? leah@leahjohnsonbydesign.com · 929-731-6311